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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Schatmeyer

July 8, 2024

5  out of  5
rating by Matthew Schatmeyer
"Very impressive service. Their roadside assistance was remarkably professional. I thought I needed a tow? Lee hooked up jumper cables and big diesel ⛽️ fired up on first try! No tow needed. Knowledgeable staff at the office helped me through an at-work accident smoothly. The rates for the package 📦 of Renter's insurance + Auto Coverage beats the pants off their competitors !¡¡¡!!!!!! Thanks, SF. :^)"
We responded:
"Thank you, Matthew, for sharing your experience with our roadside assistance and insurance packages! We are elated to hear that Lee provided professional service and helped you avoid a tow. Our team is always here to assist you with any insurance needs. Thanks again for choosing us for your Renters and Auto Insurance! - Julie Carter - State Farm Insurance Agent, Shelby Township, MI"
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dabird62

November 24, 2023

5  out of  5
rating by dabird62
"Very friendly service. Helped me every step of the way. I highly reccomend dealing with her."
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Mica Springer

November 22, 2023

5  out of  5
rating by Mica Springer
"Julie has been our agent for well over ten years; she’s very knowledgeable and delivers excellent customer service. Highly recommend!"
We responded:
"Mica, it's a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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WindowsGhost

November 17, 2023

5  out of  5
rating by WindowsGhost
"Greatest agent I ever had. Absolutely love her."
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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John Pikur

November 17, 2023

5  out of  5
rating by John Pikur
"Once we switched to State Farm, because of Julie, we have never looked back. Always get answers and service we need immediately. As busy parents it’s very refreshing to not have “something else” to worry about. Julie and State Farm do that for us!!"
We responded:
"John, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs! "
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Julie M.

November 16, 2023

5  out of  5
rating by Julie M.
"Great office! My agent retired a few years ago and I was transferred here. Staff are always helpful when I call in or stop in."
We responded:
"We love seeing reviews like this, Julie! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Jason Jones

November 16, 2023

5  out of  5
rating by Jason Jones
"Julie and her team are great! They took the time to sit down with me and explain everything and also got me a great deal!!!"
We responded:
"Jason, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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D E

November 16, 2023

5  out of  5
rating by D E
"Julie is the best agent I have ever met! Very knowledgeable and helpful."
We responded:
"Thank you for taking the time to leave us a review. Our State Farm office in Shelby Township would be nothing without policyholders like you!"
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Dwight Jones

November 16, 2023

5  out of  5
rating by Dwight Jones
"Julie is very knowledgeable about insurance and most of all a very pleasant person to work with, for sure"
We responded:
"Dwight, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Fadia Ferrari

November 16, 2023

5  out of  5
rating by Fadia Ferrari
"Julie is an absolute joy to work with! She always answers my questions and addresses my concerns in a timely manner. I highly recommend Julie for any insurance needs!"
We responded:
"Thank you for the wonderful review, Fadia! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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As It Is Films

November 16, 2023

5  out of  5
rating by As It Is Films
"Julie is great, super positive , super pleasant and has all the answers to all my situations and gives great advice on how everything works in insurance world. You can tell it's her biz by the way she treats her customers and makes sure you really understand and have what you need. I actually enjoy talking to her whenever the time comes...like an old friend I haven't talked to in a while. Thanks Julie!"
We responded:
"Thank you for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Terrance Springer

November 16, 2023

5  out of  5
rating by Terrance Springer
"Julie is very professional and knowledgeable. She will make sure you are making the best decision for you and/or family. I highly recommend Julie as a representative."
We responded:
"Terrance, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Melissa DeJesus

November 16, 2023

5  out of  5
rating by Melissa DeJesus
"Julie is the absolute best! I have been with her for insurance for over 15 years and don't plan on going anywhere else! She is very thorough and gets things done in a timely manner. She is also very kind and her agency has great customer service."
We responded:
"Melissa, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Derrick Johnson

November 16, 2023

5  out of  5
rating by Derrick Johnson
"Julie is great to work with and her entire staff follows her lead to provide an Excellent experience!"
We responded:
"Derrick, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Nichole Pikur

November 16, 2023

5  out of  5
rating by Nichole Pikur
"Julie provides excellent service in a timely manner. Her knowledge of the insurance industry is apparent in all of our interactions."
We responded:
"We love seeing reviews like this, Nichole! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Matthew Balazovic

November 16, 2023

5  out of  5
rating by Matthew Balazovic
"Julie, has been a family friend and our agent for many years. She is the easy button when it comes to Insurance. Wonderful!!"
We responded:
"Matthew, thank you for the amazing review! We appreciate your trust in us for your insurance needs. Please reach out if you ever need anything!"
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Samantha Price

November 16, 2023

5  out of  5
rating by Samantha Price
"Amazing agent!"
We responded:
"Thank you, Samantha! It's a pleasure working with you. Please let us know if you need anything!"
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Donovan Johnson

November 16, 2023

5  out of  5
rating by Donovan Johnson
"This office has helped me when I needed them the most. I don't know where I would be without them."
We responded:
"Thank you so much for the kind review, Donovan! We appreciate you & we are so glad to have you as part of our State Farm family!"
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Michael D'Angelo

May 15, 2023

5  out of  5
rating by Michael D'Angelo
"Julie is the best! I highly recommend the Julie Carter state farm agency in Michigan."
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janet kania

February 18, 2023

5  out of  5
rating by janet kania
"Very helpful"
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Kimberly Munger

April 5, 2022

5  out of  5
rating by Kimberly Munger
"Best agent ever"
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Jane Smith

November 16, 2020

5  out of  5
rating by Jane Smith
"Julie is always awesome"
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Tom Van Goethem

February 12, 2016

5  out of  5
rating by Tom Van Goethem
"The Agency and Rachel are always very friendly and professional. I was able to save $ on all my policies. They are great!!"